Automatic Door Repair in Charlotte, NC
Tell us the operator type and what it is doing at the moment.
An automatic entrance is a machine, and it wears like one
Sliders and swing operators are the highest-cycle doors in most buildings. A grocery entrance, a medical lobby, a busy retail unit — those doors move thousands of times a week under motor power, and the components that guide, sense, and stop them all wear on a schedule.
The failures are usually gradual: a door that hesitates, reopens for no reason, closes faster than it used to, or hits the end of travel harder each month. Staff adapt around it long before anyone reports it.
The safety layer is what makes this different from a mechanical door repair. Automatic entrances rely on presence and motion sensing to avoid closing on somebody, and those sensors drift, get knocked, get taped over, or get blinded by a new floor finish or a sun angle.
Industry practice is an annual safety inspection on automatic pedestrian doors, carried out to the manufacturer's and AAADM's daily-check and inspection routine. That inspection is also, in practice, the thing that catches the wear before it becomes a breakdown.
Automatic door pricing factors
| Operator work | Quoted as | Depends on |
|---|---|---|
| Diagnostic visit | Call-out plus diagnostic time | Site access, operator type, fault behaviour |
| Sensor alignment or replacement | Per sensor | Sensor type, header access, lift requirement |
| Belt, roller, and guide service | Parts plus labor | Door weight, track condition, unit age |
| Control board or motor | Quoted after diagnosis | Manufacturer, availability, unit generation |
| Annual safety inspection | Per entrance | Number of leaves, activation devices fitted |
| Full operator replacement | Quoted after survey | Header condition, power supply, door weight |
Two things move automatic door figures more than anything else: whether the unit's manufacturer still supports parts for that generation, and whether a lift is needed to reach the header safely. Both get established during diagnosis so the quote does not change afterwards.
Automatic entrance work we handle
Sliding and swing pedestrian operators across retail, medical, and office buildings, including the low-energy units fitted to accessible entrances.
Operator faults and no-motion calls
Doors that will not open, open partway, or cycle erratically. Diagnosis works back through activation, control board, motor, and belt or drive rather than starting at the most expensive component.
Sensor and activation problems
Header sensors, presence sensors at the threshold, wall actuators, and push plates. Nuisance reopening and doors that ignore approaching people are usually alignment or sensitivity, not a failed sensor.
Guides, rollers, tracks, and belts
The mechanical wear items on a slider. Grinding, juddering, and doors that drag at one end of travel almost always resolve here rather than in the control system.
Low-energy and accessible entrances
Push-plate-operated doors on accessible routes have specific opening and closing time expectations and force limits. These get set to spec and measured, since a fast low-energy door is a genuine hazard.
Annual safety inspection
A documented inspection covering sensor function, timing, forces, signage, and mechanical condition — the record you want on file if anyone is ever hurt at that entrance.
How automatic door calls run
Describe the behaviour
What the door does, when it started, whether it is safe to leave in service, and whether it can be secured manually in the meantime.
Determine interim safety
If the entrance is unsafe, the first priority is getting it into a safe manual state before anything else is discussed.
Diagnose on site
Activation through to drive, plus mechanical wear, with the sensors checked whether or not they were the reported fault.
Scope and approve
Findings, parts availability, and a firm figure, including whether access equipment is needed for the header.
Repair, then safety verification
Function restored, then timing, forces, and sensing all confirmed and recorded before the entrance goes back into service.
What you get on a automatic door repair visit
- 01
Diagnosed like a control system
Activation, logic, drive, and mechanics get worked through in order. Replacing a control board because a door is behaving oddly is a guess with a large invoice.
- 02
Safety sensing verified, not assumed
Presence and motion detection are checked physically at the end of every visit, whatever the original fault was.
- 03
Low-energy doors set to spec
Opening and closing times and forces on accessible entrances get measured against the requirement rather than set to whatever feels reasonable.
- 04
Inspection records you can file
The annual inspection produces a document with findings and dates, which is the point of doing it.
- 05
Honest about end of life
When a unit's parts are gone and the header is corroded, patching it repeatedly is worse value than replacement, and you will hear that clearly.
Other openings we service
Most buildings need more than one of these. Anything outside the five, we will tell you plainly whether it is ours to fix or someone else’s.
Storefront Door Repair
Aluminum entries that have dropped, racked, or stopped latching — pivots, closers, thresholds, and frame geometry.
Learn moreDoor Closer Repair
Doors that slam, drift, stick open, or leak fluid — adjusted, rebuilt, or replaced with the correct size for the opening.
Learn moreExit Device Repair
Panic bars and exit hardware that stick, fail to retract, or no longer secure — serviced with the egress obligation kept intact.
Learn moreHollow Metal Door and Frame Repair
Steel doors and frames that have rusted, been forced, or dropped out of square — straightened, re-anchored, or replaced.
Learn more