Commercial openings only — storefront, hollow metal, closers, exit devices, automatic Service line (333) 333 333
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Five lines, one trade

Commercial Door Repair Services in Charlotte, NC

Describe the opening and the symptom. We will place it against the right line, or tell you it belongs to a different contractor.

What the five cover

Pedestrian openings, start to finish

Five service lines cover the overwhelming majority of what goes wrong on a commercial opening in this market: aluminum storefront entries that have racked or dropped, closers that slam or drift, exit devices that stop retracting, automatic sliders and swing operators that need adjustment or safety work, and hollow metal doors and frames that have been abused by weather, dollies, or a break-in. Anything outside those five, we will tell you plainly whether it is ours to fix or someone else's.

The order of work

Survey first, scope second, parts last

Every visit starts with the same short sequence: look at the door closed, look at it open, watch it move under its own hardware, then measure. Reveal gaps top and sides, plumb on both jambs, the diagonal, floor condition at the threshold. Five minutes with a tape and a level answers most of the questions that a parts catalogue cannot.

Only then does the hardware get inspected, because hardware failure is so often a symptom. A latch that misses its strike, a closer that cannot pull a door home, a pivot that has gone oval — all three read as hardware problems and all three are frequently geometry problems.

Technician crouched at the base of a storefront door setting the bottom pivot and floor alignment
Outside our scope

Work we will point you elsewhere for

Being a specialist means saying no to the adjacent categories. These are the ones we hand off rather than pretend to cover.

  • Rolling steel, sectional, and overhead dock doors — specialist overhead contractors carry the right parts and the right insurance for them.
  • Dock levellers, restraints, and loading equipment, which sit with the same overhead trade.
  • Glass replacement and reglazing, though we sequence frame work so a glazier has a square opening to work into.
  • Residential doors and domestic hardware. This is a commercial and multi-tenant book of work.

Describe the opening. We will tell you what it needs.

Tell us the opening: what kind of door, what it is doing wrong, and who signs off on the repair. A service coordinator will scope it with you before anyone quotes a number.

Service line (333) 333 333

No charge to ask. You will speak to a coordinator, not a call centre.

Call (333) 333 333